Do You Need a Freight Forwarder or Customs Broker?
If you’re a business owner looking to import or export goods you’ve probably heard about freight forwarders and customs brokers. Each role is crucial to the successful movement of goods between countries, but what do they do and when should you use them?
Freight forwarders and customs brokers each play a role in ensuring your goods comply with international regulations and arrive at their destination in a timely manner. While they both work towards a common goal, freight forwarders and customs brokers have distinctly different roles in the import/export process.
To ensure the successful movement of your goods, it’s important to understand the difference so you know when to use a freight forwarder or customs broker. As a provider of both services, we’re here to give you the low down on who you should use for your import or export needs.
What is a Freight Forwarder?
A Freight Forwarder manages the transport of goods from one destination to another. They specialise in logistics, helping importers and exporters by coordinating transport solutions and handling arrangements for the movement of their goods across land, air and sea.
Freight Forwarders coordinate the movement of goods from origin to destination, relying on international partners to ensure safe and timely transport. Experienced in all facets of logistics, they provide advice on the most efficient ways to move goods from point A to point B.
What is a Customs Broker?
A customs broker is a licensed specialist who deals with government, port and airline authorities to ensure compliance with import regulations. Specialising in customs clearance, they guide importers and exporters through the process of having goods cleared for entry.
Customs brokers help complete and submit import declarations to ensure goods are legally allowed to enter the destination country. They coordinate payments, deal with questions and provide advice on the complex rules and regulations governing imports and exports.
When Should I Use a Freight Forwarder?
If you need help coordinating the transport of your goods or you don’t have the time or experience to do it yourself, then a freight forwarder is for you. Experts in logistics, freight forwarders have the equipment, networks and knowledge to manage your shipment.
Whether you’re looking to import or export goods, a freight forwarder can deal with all parties in the supply chain to ensure your goods get to their intended destination as quickly and as safely as possible. Freight forwarders are your go-to for transporting goods anywhere in the world.
When Should I Use a Customs Broker?
If you need help navigating the complex rules and regulations of customs clearance, then a customs broker is the specialist you need. Customs brokers are licensed experts who use their knowledge and networks to smooth the way to ensure your cargo is cleared for entry.
Customs brokers can receive your goods, arrange for necessary inspections, submit required documentation, liaise with local authorities and organise delivery of your goods to you. Customs brokers are your go-to when bringing goods into Australia.
Get the Best of Both Worlds
Each role is vital and it’s recommended that you engage the services of both a freight forwarder and customs broker, especially if you’re new to importing. However, that doesn’t mean you need to deal with two different providers to get your goods to their intended destination. Not when you can work with a provider who can do both.
An experienced freight forwarder and licensed customs broker, PJ’s Customs is here to expertly manage your transportation, shipping and customs clearance requirements at the port of Darwin. We can organise the transport of your goods in Australia as well as internationally and manage the customs clearance process for you too.
Take advantage of our collective experience and make your importing and exporting experience as seamless as possible. Email us at logistics@pjscustoms.com.au or give us a call on 1300 395 760 to find out how we can help your business.